Terms & Conditions of your Day Camp booking

Dear Parents,
For us it is very important that your child’s time with NSX Adventure is fun and every aspect is a great success. We will take care of your child at all times, ensuring that they have a safe and enjoyable experience. Please see below for our School Holiday Camp Terms and Conditions. It is important to read them carefully and contact us should you have any questions.

1. Booking and Payments
Booking with NSX Adventure is regarded as acceptance of these terms and conditions.
We only accept online bookings which can be made via our website and payment is required in full at time of booking. All booking correspondence will be via email; therefore, it is the customers responsibility to correctly provide this information.

1.1 Payment by Childcare Vouchers
It is the responsibility of the parent(s)/guardian(s) to fully advise NSX Adventure of any disability, social or behavioural problem that the child has or recently had which might affect them or others during their time with us. If your child has additional needs, we are happy to discuss how we can accommodate them at camp.

We endeavour to offer the opportunity for all children to attend camp however this can only be achieved if we have the correct information about a child’s needs on booking.
Unfortunately, NSX Adventure is unable to provide 1:1 support for children with additional needs. We are happy for children with 1:1 support to join us if this can be organised or provided by the parent/guardian, however NSX Adventure cannot take responsibility for children and carers following Covid-19 guidance.

2. Child Information
It is the responsibility of the parent(s)/guardian(s) to fully advise Xplore of any disability, social or behavioural problem that the child has or recently had which might affect them or others during their time with us. If your child has additional needs, we are happy to discuss how we can accommodate them at camp.

We endeavour to offer the opportunity for all children to attend camp however this can only be achieved if we have the correct information about a child’s needs on booking.
Unfortunately, Xplore is unable to provide 1:1 support for children with additional needs. We are happy for children with 1:1 support to join us if this can be organised or provided by the parent/guardian, however Xplore cannot take responsibility for children and carers following Covid-19 guidance.

2.1 Disclaimer on child information when booking a Holiday Activity & Food Programme place
Upon booking, you agree to having the information provided to NSX Adventure, to be shared with Suffolk County Council to verify your entitlement to claim free school meals and being eligible for a place on the Holiday Activity & Food Programme. If information provided is incorrect, then access to free provision may not be permitted under the guidance of the DofE funding.

3.1 Changes or cancellations
Any alterations or additions to your booking can be made in writing by emailing info@nsxadventure.com. NSX Adventure reserves the right to make an administration charge in such circumstances.